TERMS & POLICIES
Terms and conditions
For the purpose of this document the terms “we”, “our” and “us” refer to HEATHER KITCHEN YOGA and any related companies. These Terms and Conditions form part of your agreement with HEATHER KITCHEN YOGA trading in Australia. By accessing our website and subscribing to the VIP Members Video Library you agree to be bound by and comply with these terms. These Terms and Conditions may be updated from time to time.
BECOMING A VIDEO LIBRARY MEMBER
In order to become a Video Library Member with us, you must: provide an email address and credit card details. After the 7-day free trial, membership continues with a subscription billed monthly in $AUD, you can cancel at any time. When you subscribe and continue your Video Library Membership after the 7-day free trial you agree to be charged AUD$59 monthly unless you unsubscribe or inform us you wish to be unsubscribed.
Subscriptions will automatically be renewed and your credit card will be charged on the renewal date without the need for any further notice from you. You always have an option to cancel your subscription, any time prior to the renewal date.
We reserve the right to change or remove any content from our website without the need to inform you prior.
CANCELLING YOUR MEMBERSHIP / SUBSCRIPTION
You can cancel your subscription at any time by going to the “MY SUBSCRIPTIONS” page in your members login on our website and then clicking on the link to unsubscribe. OR you can contact us and request we unsubscribe you with 3 days notice before your next payment is due. You will be advised via email that your request has been completed. We do not provide refunds for cancelled monthly subscriptions. When cancelling prior to the due date for your next payment, your account will remain active and useable for the remaining period that has been paid for.
VIEWING THE VIDEOS
Videos can be viewed on computers, tablets and smart phones via a web browser. Heather Kitchen Yoga makes no guarantees that the videos can be viewed via smart TV’s, Roku or Apple TV.
Copyright in this web site (including text, graphics, logos, icons, sound recordings, image and video recordings and software) is owned or licensed by us. You may not in any form or by any means:
adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of this web site; or
commercialise any information, products or services obtained from any part of this web site;
without our written permission.
We do not accept responsibility for any loss or damage, including death or major injury and any ongoing disability, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this web site or any material on this website including any linked web site, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this web site.
Our liability will be limited for a breach of that condition or warranty to one or more of the following: if the breach relates to our advertising services, (i) the supplying of the services paid for or (ii) the payment of the cost of having the services supplied again.
You must not:
use the website or Service for activities that breach any laws, infringe a third party’s rights or are contrary to any relevant standards or codes;
use the website or Service in any way, or transmit to or via the website any material, which interferes with other users or defames, harasses, threatens, menaces or offends any person or which prevents any other person from using the website or Service;
make fraudulent or speculative enquiries, purchases, or requests;
use another person’s details without their permission or impersonate another person;
tamper with or hinder the operation of the website;
use any mechanism or technique to obtain the details of another customer;
knowingly transmit any virus, worm, defect, trojan or similar disabling or malicious device to the website;
modify, adapt, translate or reverse engineer any portion of the website;
remove or alter any copyright, trademark or other proprietary rights notices contained in or on the website;
create accounts by automated means;
use the website to violate the security of any computer or other network or engage in illegal conduct;
use the website or Service other than in accordance with these terms; or
Enable or permit another person to commit any of the above acts.
Post any offensive comments, behaviour or material.
We reserve the right to remove any offensive material or comments, or suspend or terminate accounts that breach these terms at our complete discretion without referring the matter to you prior.
All payments made will be in Australian Dollars ($AUD). Payment for the services on this site may be made by credit card. Currently, we accept the following major credit cards: Visa® and MasterCard®. You will be required to provide us with the security code on your credit card. You authorise us and our agents to transact payments on your behalf. Incorrect information may cause a delay in processing, or denial of your order. We reserve the right to suspend Service to you in the event you have provided inaccurate or incomplete credit card information.
FRAUDULENT CARDS TRANSACTIONS
We will not tolerate unauthorized credit card transactions.
We will fully investigate and we will prosecute all incidents of credit and debit cards fraud including but not limited to reporting such incidents to the relevant law enforcement authorities.
Furthermore, we reserve the right to permanently suspend and ban your account from this website.
CLOSING ACCOUNTS AND LIMITING ACCOUNT ACCESS
At our sole discretion, we reserve the right to close an account at any time for any reason, including but not limited to a violation of this Agreement.
Any of the following events may lead to your account being limited OR suspended:
Reports of unauthorized or unusual credit card or bank account use associated with the account
Receipt of potentially fraudulent funds
Refusal to cooperate in an investigation or provide confirmation of identity when requested
The account has been used in or to facilitate fraudulent activity.
Violations of this User Agreement
HEALTH AND WELLBEING
Any information on this website is intended as general information only. It is not intended to provide or take the place of medical advice or health advice in respect to your direct circumstances. We do not make any representations that our products or programs will improve your life or your health. Our products and programs are not intended to treat, diagnose or prevent any disease.
Information on this Website is intended as general information only. It is not intended to provide or take the place of medical advice. Always consult with qualified Medical professionals for diagnosis and treatment, as well as answers to personal health care questions.
I understand that HEATHER KITCHEN YOGA is here to serve me by sharing knowledge of Iyengar Yoga via online content. I understand these programs may involve strenuous physical activity that is designed to meet and challenge the participant to improve overall fitness, flexibility, strength and wellness. I agree to take full responsibility for monitoring my own condition and not exceed my limits. I agree to use caution throughout my activities including the use of all props and supports. I acknowledge there are risks associated with physical activity. It is my responsibility to ascertain there is no medical reason to prevent my participation. I take full responsibility for my own health and safety. I waive any claim that I might have at any time for injury of any sort against Heather Kitchen Yoga. I, my heirs or legal representatives, forever release, waive, discharge and covenant not to sue Heather Kitchen Yoga for injury or death. I have read, accept and understand these terms.
These Terms and Conditions are governed by the laws in force in the State of Queensland. In the event that the State of Queensland does not have jurisdiction to hear matters relating to this agreement, then the laws of the Commonwealth of Australia will apply. You agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
We are committed to protecting your privacy. Any personal information we collect about you is used to provide you with the best possible product and service based on your individual needs and to keep you informed of any additional services we may offer which may be relevant to you. You can opt-out of these communications at any time. For the purpose of this document the terms “we”, “our” and “us” refer to HEATHER KITCHEN YOGA and any related companies. We are fully compliant with the National Privacy Principles contained in the Privacy Act 1988. We may from time to time, review and update our policy, including to take account of new or amended laws, new technology and/or changes to our operations.
Sections of the Commonwealth Privacy Act 1988 relate to personal information that you provide to us through our website. The only information about you collected and stored by this website is that which you supply.
The types of personal information you may supply include your name, telephone number and email address.
We take reasonable steps to ensure that your personal information is stored securely. All data is stored securely and password-protected and accessible only by authorised persons working for Heather Kitchen Yoga.
This data will not be made available to third parties.
The data you provide may be used by HEATHER KITCHEN YOGA to send SMS or emails to you, and you will in every case be given the opportunity to opt out if you do not wish to receive such material.
You may also notify us at any time that you do not wish to receive SMS or email by email request. If you wish to access or modify personal information which you have provided via our website, please send an email to email@example.com. You may be required to put your request in writing for security reasons.
CHOICE AND OPT-OUT
You may request at any time to have your personal information updated if you no longer wish to receive some or all of the communications we send to our customers. To change your preferences simply write to us, phone us or email us or find the “unsubscribe” link at the bottom of the emails sent to you.